Terms and conditions
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Introduction
These Terms and Conditions govern your use of the Voya website and services. By accessing our website or using our services, you agree to comply with these terms.
Use of the website
You agree to use this website only for lawful purposes and in a way that does not interfere with the experience of other users or the operation of the website.
Travel information
We strive to keep all information accurate and up to date. However, destinations, itineraries, pricing, availability, and travel requirements may change without notice.
Travelers are responsible for verifying all travel requirements before departure.
Bookings and reservations
All bookings are subject to availability and confirmation. Additional terms and conditions from airlines, hotels, transportation providers, and local partners may apply.
A booking is not considered confirmed until official confirmation has been provided.
Pricing
Prices displayed on the website are subject to change based on availability, seasonal demand, supplier conditions, and other factors.
Any applicable taxes, fees, or additional charges will be communicated during the booking process.
Cancellations and changes
Cancellation and modification policies may vary depending on the tour, destination, and service provider. Travelers should carefully review the applicable terms before confirming any booking.
Travel responsibility
Travelers are responsible for obtaining valid passports, visas, travel insurance, vaccinations, and any other required documentation.
Voya is not responsible for costs, delays, or disruptions resulting from incomplete or incorrect travel documents.
Intellectual property
All content on this website, including text, images, graphics, logos, branding, and design elements, is the property of Voya unless otherwise stated.
No content may be copied, reproduced, distributed, or modified without prior written permission.
Limitation of liability
Voya is not liable for delays, cancellations, accidents, weather events, government actions, supplier failures, or circumstances beyond our reasonable control that may affect travel plans.
Third-party providers
Some services offered through our website are provided by independent third-party suppliers. We are not responsible for the actions, performance, or policies of these providers.
Changes to these terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of the website following any updates constitutes acceptance of the revised terms.
Contact information
If you have questions regarding these Terms and Conditions, please contact us through the Contact page.